Get in touch

We're here to help with any questions about Plakar. Choose the best way to reach us.

Contact our team

Have questions about Plakar? Our team is ready to help you with any inquiries about our product, pricing, or technical details.

Email us

For general inquiries and support:

hello@plakar.io

Sales inquiries

For pricing, enterprise plans, and custom solutions:

sales@plakar.io

Support

For help with your existing Plakar installation:

support@plakar.io

Send us a message

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We typically respond within 24 business hours

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Technical Support & Security

Bug Reports on GitHub

Found a bug? Help us improve Plakar by submitting an issue on GitHub.

$ ~/ plakar --version
Plakar v1.2.3
$ ~/ plakar status
Error: Unable to connect to repository
$ ~/ plakar logs | tail -n 2
2025-05-02 09:45:12 ERROR Connection refused
2025-05-02 09:45:13 ERROR Failed to initialize repository

When reporting bugs, please include:

  • Plakar version and operating system
  • Steps to reproduce the issue
  • Error messages and logs
  • Expected vs. actual behavior
Submit an issue on GitHub

Security Issues & CVEs

Found a security vulnerability? Please report it responsibly.

Important: Do not disclose security vulnerabilities publicly on GitHub or community forums.

We take security seriously at Plakar. If you discover a vulnerability, please contact us directly. We'll work with you to address it promptly.

Report via Email

security@plakar.io

Include in your report:

  • Description of the vulnerability
  • Steps to reproduce
  • Potential impact
  • Suggested remediation

Our Commitment

  • Initial response within 24 hours
  • Progress updates during resolution
  • Public disclosure with your consent

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